Monday, May 28, 2007

Top 12 tips we like

In a recent blog entry in "What About Clients," which is geared to law firms, I found an excellent blog entry on customer service.

Rather than paraphrase it here, I'm going to let the entry speak for itself (click on the blue link).

I couldn't agree more wholeheartedly with this entry. The client is number one. Deliver more than he or she expects and you'll keep clients for a long while.

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